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Project Quality Management Flashcards

6 cards from real CPC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 6 Project Quality Management flashcards as text
  1. What is the primary purpose of a quality management plan in a project?

    Answer: To document how quality will be defined, measured, and controlled throughout the project

    A quality management plan outlines standards, roles, and processes to ensure deliverables meet requirements.

  2. Which quality concept focuses on preventing defects rather than inspecting for them after the fact?

    Answer: Quality assurance

    Quality assurance is a proactive process designed to prevent defects by improving project processes.

  3. A project coordinator reviews completed deliverables against acceptance criteria before presenting them to the client. This is an example of:

    Answer: Quality control

    Quality control involves inspecting specific deliverables to verify they meet defined standards.

  4. The 80/20 rule applied to quality states that:

    Answer: 80% of defects come from 20% of causes

    Pareto analysis (80/20 rule) helps teams prioritize the vital few causes responsible for most defects.

  5. Which tool displays the frequency of defect categories in descending order to identify the most significant issues?

    Answer: Pareto chart

    A Pareto chart ranks defect types by frequency, making the most impactful problems visually obvious.

  6. "Gold plating" in project management refers to:

    Answer: Adding features beyond what the client requested without approval

    Gold plating means adding unrequested extras, which wastes resources and may not align with stakeholder needs.