Project Quality Management Flashcards
6 cards from real CPC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Project Quality Management flashcards as text
What is the primary purpose of a quality management plan in a project?
Answer: To document how quality will be defined, measured, and controlled throughout the project
A quality management plan outlines standards, roles, and processes to ensure deliverables meet requirements.
Which quality concept focuses on preventing defects rather than inspecting for them after the fact?
Answer: Quality assurance
Quality assurance is a proactive process designed to prevent defects by improving project processes.
A project coordinator reviews completed deliverables against acceptance criteria before presenting them to the client. This is an example of:
Answer: Quality control
Quality control involves inspecting specific deliverables to verify they meet defined standards.
The 80/20 rule applied to quality states that:
Answer: 80% of defects come from 20% of causes
Pareto analysis (80/20 rule) helps teams prioritize the vital few causes responsible for most defects.
Which tool displays the frequency of defect categories in descending order to identify the most significant issues?
Answer: Pareto chart
A Pareto chart ranks defect types by frequency, making the most impactful problems visually obvious.
"Gold plating" in project management refers to:
Answer: Adding features beyond what the client requested without approval
Gold plating means adding unrequested extras, which wastes resources and may not align with stakeholder needs.