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Controller Workload Management & Human Factors Flashcards

6 cards from real CPC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 6 Controller Workload Management & Human Factors flashcards as text

  1. What is the 'ATIS' and why does it reduce controller workload?

    Answer: Automatic Terminal Information Service — broadcasts repetitive weather and airport information so controllers don't need to transmit it individually

    ATIS broadcasts current weather, active runways, NOTAMs, and other routine information continuously, reducing the volume of repetitive transmissions controllers must make.

  2. In ATC CRM, what does 'assertiveness' mean in the controller context?

    Answer: The willingness to speak up, challenge errors, and maintain correct actions even under social pressure

    Assertiveness in CRM means speaking up when an error is detected or a safety concern exists, even when challenged by authority or time pressure.

  3. What is the purpose of a 'hot handoff' in ATC position relief?

    Answer: A structured briefing that transfers all active situational awareness to the incoming controller

    A position relief briefing (hot handoff) systematically transfers current traffic picture, pending actions, and sector status to the incoming controller to maintain seamless situational awareness.

  4. What ATC safety program requires controllers to voluntarily report errors without fear of punitive action?

    Answer: ATSAP (Air Traffic Safety Action Program)

    ATSAP is the FAA/NATCA safety program that allows controllers to self-report errors in exchange for non-punitive review, facilitating systemic safety improvements.

  5. What is 'cognitive tunneling' in ATC, and what is its primary danger?

    Answer: Over-focusing on one aircraft or task while neglecting the broader traffic picture

    Cognitive tunneling occurs when a controller focuses intensely on one situation and loses awareness of other traffic, potentially missing developing conflicts elsewhere in the sector.

  6. Under FAA Order 7110.65, when must a controller obtain a position relief briefing before assuming a position?

    Answer: Anytime another controller has been working the position

    FAA Order 7110.65 requires a position relief briefing anytime a controller assumes responsibility for a position that another controller has been working, regardless of the reason.