VIP Exclusive

CPC Certified Professional Collector VIP Practice Exam

CPC — The Certified Professional Collector (CPC) credential is issued by ACA International (the Association of Credit and Collection Professionals). The full exam contains approximately 100 questions covering federal and state collection law (FDCPA, FCRA, TCPA, FCBA, HIPAA), skip tracing, ethics, bankruptcy, account documentation, and collection techniques; the passing threshold is 70%.

53
Questions
150m
Time Limit
70.00%
To Pass
Question 1 of 53👑 VIP

A collector calls a consumer at her workplace. The consumer says, 'My boss doesn't allow personal calls here.' The collector continues speaking and asks for a callback number. Under the FDCPA, which of the following best describes the collector's obligation at this point?

Questions 2–53 and full explanations are VIP-exclusive.