CPC Training & Development Flashcards
6 cards from real CPC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 CPC Training & Development flashcards as text
What is the ADDIE model used for in training and development?
Answer: A systematic framework for designing and developing training programs
ADDIE stands for Analysis, Design, Development, Implementation, and Evaluation—a systematic instructional design framework for creating effective training.
A 'needs assessment' in training development is used to:
Answer: Identify gaps between current and desired employee performance
A training needs assessment identifies the gap between current employee performance or skills and the desired state, guiding training program design.
Kirkpatrick's Four-Level Training Evaluation Model measures training at which highest level?
Answer: Results (business impact)
Level 4—Results—is the highest level of Kirkpatrick's model, measuring the actual business outcomes resulting from training, such as productivity gains.
Which training delivery method is BEST suited for teaching soft skills like communication and leadership?
Answer: Role-playing and simulation exercises
Role-playing and simulation exercises allow learners to practice interpersonal skills in realistic scenarios, making them highly effective for soft skill development.
What is 'on-the-job training' (OJT)?
Answer: Learning that occurs while performing actual job tasks in the real work setting
OJT involves employees learning skills by performing the actual job duties under guidance, making it immediately applicable to their work.
What does 'transfer of training' refer to?
Answer: The degree to which trainees apply learned knowledge and skills back on the job
Transfer of training measures how effectively what was learned in training translates into changed behavior and improved performance on the job.