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CPC Training & Development Flashcards

6 cards from real CPC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 6 CPC Training & Development flashcards as text

  1. What is 'cross-training' in workforce development?

    Answer: Training employees to perform tasks or roles outside their primary function

    Cross-training teaches employees the skills to perform multiple roles, increasing organizational flexibility and reducing single-point-of-failure risks.

  2. Which federal law requires employers with federal contracts to provide certain types of training programs?

    Answer: OSHA Act (for safety training)

    OSHA requires employers, including federal contractors, to provide safety training relevant to workplace hazards to protect employee health and safety.

  3. What is 'microlearning' in modern training design?

    Answer: Short, focused learning units designed to address a single topic or skill

    Microlearning delivers content in brief, focused bursts—typically 2-10 minutes—targeting a single learning objective to improve retention and fit busy schedules.

  4. A 'high-potential' (HiPo) employee development program is designed to:

    Answer: Accelerate the development of employees identified as future leaders

    HiPo programs provide accelerated development experiences—stretch assignments, executive sponsorship, and advanced training—for employees with high leadership potential.

  5. The concept of 'andragogy' as applied by Malcolm Knowles refers to:

    Answer: Adult learning principles that emphasize self-direction, experience, and practical relevance

    Andragogy is the art and science of helping adults learn, emphasizing their self-direction, prior experience, readiness to learn, and need for practical application.

  6. What is a 'competency model' and why is it used in training?

    Answer: A framework defining the skills, knowledge, and behaviors needed for success in a role

    A competency model defines the specific skills, knowledge, and behaviors required for job success, providing the foundation for targeted training and development programs.