CPA CPA Vehicle Handling and Equipment Operations

Question 1

What is the correct procedure when receiving a vehicle from a customer at a valet stand?

Accepted Answer

Perform a walk-around inspection and note any pre-existing damage before accepting the vehicle

Answer

Immediately drive it to the lot at full speed

Answer

Ask the customer to park it themselves

Answer

Accept the keys without any inspection

Question 2

When operating a manual transmission vehicle you are unfamiliar with, what should you do first?

Accepted Answer

Inform your supervisor and request assistance from an attendant qualified for manual vehicles

Answer

Drive it normally and learn as you go

Answer

Refuse to park the vehicle without explanation

Answer

Park it in the nearest available spot immediately

Question 3

What is the maximum recommended speed for driving a customer's vehicle within a parking structure?

Accepted Answer

5 mph or walking pace

Answer

25 mph

Answer

15 mph

Answer

10 mph

Question 4

When parking a large SUV in a standard-width stall, what is the attendant's primary concern?

Accepted Answer

Ensuring the vehicle fits within the stall without encroaching on adjacent vehicles

Answer

Fuel level of the vehicle

Answer

Whether the vehicle has a sunroof

Answer

The color of the vehicle

Question 5

Which of the following is essential when parking a vehicle with an active alarm system?

Accepted Answer

Note the alarm fob location and ensure you know how to deactivate it before moving the vehicle

Answer

Leave the vehicle running

Answer

Disconnect the battery

Answer

Ignore the alarm if it activates

Question 6

What should a parking attendant do if they notice a vehicle's check-engine or warning light is on when receiving it?

Accepted Answer

Inform the customer and document the warning light on the vehicle condition report before acceptance

Answer

Park the vehicle immediately without comment

Answer

Refuse to park the vehicle

Answer

Call 911