Cover Letters Cover Letter Knowledge 2 — Questions and Answers
Question 1: When you don't know the hiring manager's name, what is the best salutation to use?
- To Whom It May Concern
- Dear Hiring Manager (Correct answer)
- Hey there
- Dear Sir or Madam
Correct answer: Dear Hiring Manager
"Dear Hiring Manager" is professional, gender-neutral, and warmer than dated phrases like "To Whom It May Concern."
Question 2: What should the opening paragraph of a cover letter accomplish?
- List every job you have ever held
- State the position and grab the reader's interest (Correct answer)
- Negotiate salary expectations
- Apologize for any gaps in your resume
Correct answer: State the position and grab the reader's interest
The opening should name the role you're applying for and hook the reader with enthusiasm or a strong qualification.
Question 3: Which file format best preserves a cover letter's formatting when emailed to employers?
- PDF (Correct answer)
- An editable text message
- A scanned photo
- A spreadsheet
Correct answer: PDF
PDF keeps fonts and layout intact across devices, unlike formats that can shift or be altered.
Question 4: How should you address a gap in employment within a cover letter?
- Ignore it completely and hope they don't notice
- Briefly and positively, focusing on skills gained or relevance (Correct answer)
- Write a full paragraph of detailed excuses
- Blame your previous employer
Correct answer: Briefly and positively, focusing on skills gained or relevance
A brief, positive framing reassures the employer without dwelling on the gap.
Question 5: What is the purpose of tailoring a cover letter to a specific job posting?
- To make it longer than competitors' letters
- To show you understand the role and meet its requirements (Correct answer)
- To avoid having to write a resume
- To impress with industry jargon
Correct answer: To show you understand the role and meet its requirements
Tailoring demonstrates genuine interest and aligns your qualifications with the posting's needs.
Question 6: Which closing line is most appropriate for a professional cover letter?
- "Sincerely," (Correct answer)
- "Later,"
- "XOXO,"
- "Peace out,"
Correct answer: "Sincerely,"
"Sincerely" is a standard, professional closing that suits business correspondence.
Question 7: What should you do before submitting a cover letter?
- Send it immediately without review
- Proofread carefully for spelling and grammar errors (Correct answer)
- Add as many adjectives as possible
- Copy a friend's letter word for word
Correct answer: Proofread carefully for spelling and grammar errors
Proofreading catches errors that can make you appear careless to employers.
When you don't know the hiring manager's name, what is the best salutation to use?