Patient Care and Communication Flashcards
6 cards from real COT practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Patient Care and Communication flashcards as text
Before performing any ophthalmic test, the technician should FIRST:
Answer: Verify patient identity and review the chief complaint
Confirming patient identity and understanding the chief complaint ensures testing is appropriate and prevents errors.
When documenting a patient's visual acuity as 20/40, what does this mean?
Answer: The patient sees at 20 feet what a normal eye sees at 40 feet
Snellen notation means the patient must be 20 feet away to see what a person with normal vision sees at 40 feet.
Which communication technique is most appropriate when explaining a new diagnosis to an anxious patient?
Answer: Use plain language, maintain eye contact, and allow questions
Plain language, eye contact, and open dialogue promote patient understanding and build trust in anxious patients.
HIPAA regulations require that patient health information be shared with:
Answer: Only those with a clinical need to know
HIPAA's minimum necessary standard limits PHI sharing to staff with a legitimate clinical or operational need.
What is the correct technique for documenting a medication allergy in a patient record?
Answer: Document allergy, reaction type, and severity prominently in the chart
All allergies should be documented with the specific reaction and severity to prevent accidental exposure during treatment.
When assisting a patient with low vision in an unfamiliar clinic environment, you should:
Answer: Offer a sighted guide technique and let the patient take your arm
The sighted guide technique involves the patient grasping the guide's arm just above the elbow, giving them control and safety.