Patient Care and Communication Flashcards
6 cards from real COT practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Patient Care and Communication flashcards as text
A patient refuses a recommended test. The technician should FIRST:
Answer: Document the refusal and notify the physician
Patients have the right to refuse treatment; the technician should document the refusal and alert the physician to address it appropriately.
Which of the following is an example of a closed-ended question during patient history taking?
Answer: 'Do you have diabetes?'
Closed-ended questions require a yes/no or specific answer, such as confirming the presence of a medical condition.
When instilling eye drops, the technician should pull down the lower eyelid to create a conjunctival sac and instill the drop:
Answer: Into the lower fornix, avoiding the cornea
Drops should be placed in the lower conjunctival fornix (cul-de-sac) to minimize corneal trauma and improve absorption.
What is the primary purpose of punctal occlusion after instilling eye drops?
Answer: Reduce systemic absorption by blocking nasolacrimal drainage
Punctal occlusion (pressing on the inner corner of the eye) blocks the nasolacrimal duct, reducing systemic drug absorption.
A language barrier is identified with a patient. The BEST approach is to:
Answer: Use a qualified medical interpreter service
Qualified medical interpreters ensure accurate communication of medical information and protect patient safety and rights.
The standard distance for testing distance visual acuity with a Snellen chart is:
Answer: 20 feet
Snellen distance visual acuity is conventionally tested at 20 feet (6 meters) in the United States.