COS Tenant Relations & Leasing 3

Question 1

A subsidized housing property uses a waiting list. Which practice is required to maintain compliance?

Accepted Answer

Select applicants in chronological order based on date and time of application

Answer

Federally assisted housing programs require properties to select applicants from the waiting list in order to ensure fair and nondiscriminatory tenant selection.

Question 2

What does the term 'concession' mean in the context of apartment leasing?

Accepted Answer

A temporary reduction in rent or a free amenity offered to attract or retain a tenant

Answer

Concessions such as one month free rent or waived fees are marketing tools used to increase occupancy or reward lease renewals.

Question 3

Which of the following is an example of source-of-income discrimination?

Accepted Answer

Refusing to rent to a person because they pay with a Housing Choice Voucher

Answer

In jurisdictions that protect source of income, refusing a Housing Choice Voucher holder solely because of the payment source is illegal discrimination.

Question 4

A tenant requests permission to sublet the unit for three months while traveling abroad. What is the first step management should take?

Accepted Answer

Review the lease agreement to determine whether subletting is permitted

Answer

The lease agreement is the governing document, and its sublet provisions—along with program regulations—determine what management can legally allow.

Question 5

During a lease signing, a tenant points out a clause they find confusing. What is the best practice for management?

Accepted Answer

Explain the clause clearly and allow the tenant adequate time to review before signing

Answer

Ensuring the tenant understands lease terms before signing reduces disputes and demonstrates professionalism consistent with COS standards.

(COS) Certified Occupancy Specialist Practice Test

(COS) Certified Occupancy Specialist Practice Test

COS Tenant Relations & Leasing 3