An ombuds discovers during a visitor conversation that the visitor has been falsely accused. The visitor asks the ombuds to contact HR directly and set the record straight. What should the ombuds do?
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A
Contact HR immediately to correct the false accusation
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B
Decline to act on the visitor's behalf while exploring options the visitor can pursue
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C
Write a formal memo to HR documenting the visitor's claims
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D
Recommend the visitor file a lawsuit to protect their rights