Conversion Optimization Conversion Optimization MCQ 2 — Questions and Answers
Question 1: Which heatmap tool metric best reveals where users stop scrolling on a landing page?
- Click map
- Scroll depth map (Correct answer)
- Move map
- Eye-tracking overlay
Correct answer: Scroll depth map
A scroll depth map shows the percentage of visitors who reached each vertical point, pinpointing where engagement drops off.
Question 2: In multivariate testing, what does 'interaction effect' mean?
- Two elements perform better together than each does independently (Correct answer)
- The test reached statistical significance
- Multiple pages are tested simultaneously
- Traffic is split equally among all variants
Correct answer: Two elements perform better together than each does independently
An interaction effect occurs when the combined impact of two variables differs from the sum of their individual effects.
Question 3: A checkout page has a 68% abandonment rate. Which micro-conversion signal is most useful to diagnose the cause?
- Homepage bounce rate
- Form field interaction data (rage clicks, field drops) (Correct answer)
- Overall site session duration
- Organic keyword rankings
Correct answer: Form field interaction data (rage clicks, field drops)
Form field analytics reveal exactly which fields cause friction or errors, directly explaining checkout abandonment.
Question 4: What does 'loss aversion' predict about CRO copy?
- Users respond more strongly to potential gains than equivalent losses
- Users respond more strongly to potential losses than equivalent gains (Correct answer)
- Users ignore both gains and losses equally
- Losses only matter for high-ticket products
Correct answer: Users respond more strongly to potential losses than equivalent gains
Kahneman's loss aversion principle shows that losing $50 feels roughly twice as bad as gaining $50 feels good.
Question 5: Which metric directly measures the quality of traffic sent to a landing page?
- Conversion rate by traffic source (Correct answer)
- Total page views
- Server response time
- Number of outbound links clicked
Correct answer: Conversion rate by traffic source
Segmenting conversion rate by traffic source shows which channels deliver visitors most likely to convert.
Question 6: What is 'primacy effect' in the context of a CRO form?
- Users remember and focus most on items at the beginning of a list (Correct answer)
- Users are more likely to convert after multiple visits
- The first CTA color tested becomes the control
- Users complete the easiest fields first regardless of order
Correct answer: Users remember and focus most on items at the beginning of a list
Primacy effect means options listed first receive disproportionate attention, so placing key choices at the top of dropdowns or lists improves selection rates.
Question 7: When running an A/B test, why is it important to avoid 'peeking' at results before the planned end date?
- It increases server load
- It inflates false positive rates by exploiting random variance (Correct answer)
- It resets the test traffic split
- It changes the control variant automatically
Correct answer: It inflates false positive rates by exploiting random variance
Stopping a test early when results look good exploits natural variance, dramatically increasing the chance of a false positive.
Which heatmap tool metric best reveals where users stop scrolling on a landing page?