Community Management Community Engagement Strategies

Question 1

Which type of content typically drives the highest engagement in an online community?

Accepted Answer

User-generated content

Answer

Press releases

Answer

Legal disclaimers

Answer

Product catalogs

Question 2

What is a 'community challenge' used for in engagement strategy?

Accepted Answer

To encourage participation through a shared goal or activity

Answer

To ban rule-breakers

Answer

To test moderator performance

Answer

To audit community metrics

Question 3

What does 'two-way communication' mean in community engagement?

Accepted Answer

Both the brand and members actively interact with each other

Answer

Sending emails and texts

Answer

Using two social platforms simultaneously

Answer

Having two moderators online

Question 4

Which engagement tactic rewards members for consistent participation?

Accepted Answer

Loyalty or recognition programs

Answer

Shadow banning

Answer

Content removal

Answer

Anonymous polling

Question 5

What is an 'ambassador program' in community management?

Accepted Answer

A program that empowers top members to advocate for and support the community

Answer

A government relations initiative

Answer

A content scheduling tool

Answer

A spam detection system

Question 6

Why is it important to respond promptly to member questions in a community?

Accepted Answer

To show members their contributions are valued and build trust

Answer

To increase ad revenue

Answer

To fulfill legal requirements

Answer

To reduce server load