Nonverbal Communication Flashcards
6 cards from real Communication & Teamwork practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Nonverbal Communication flashcards as text
What percentage of communication is estimated to be conveyed through nonverbal cues, according to widely cited research?
Answer: About 55–65%
Research, including Mehrabian's studies, suggests that a substantial majority of emotional communication — roughly 55–65% — is conveyed through nonverbal cues like body language and facial expressions.
Which nonverbal cue most strongly signals engagement and interest in a conversation?
Answer: Direct eye contact and leaning slightly forward
Maintaining eye contact and leaning slightly toward the speaker are widely recognized signals of interest and engagement.
What does 'proxemics' refer to in nonverbal communication?
Answer: The study of how people use and interpret personal space in communication
Proxemics is the study of how proximity and personal space affect communication, comfort, and relationships.
In a US workplace context, maintaining appropriate eye contact typically communicates which of the following?
Answer: Confidence, honesty, and engagement
In US professional settings, steady (not staring) eye contact generally signals confidence, honesty, and active engagement with the conversation.
What does 'mirroring' mean in the context of nonverbal communication?
Answer: Subtly reflecting another person's body language to build rapport and show attentiveness
Mirroring involves subtly matching another person's posture, gestures, or expressions to create a sense of connection and understanding.
A team member who frequently crosses their arms during a team discussion is most likely communicating what?
Answer: They may be feeling defensive, closed off, or uncomfortable
While crossed arms can sometimes mean a person is cold, in a communicative context they often signal defensiveness, discomfort, or emotional closure.