Nonverbal Communication Flashcards
6 cards from real Communication & Teamwork practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Nonverbal Communication flashcards as text
What is 'haptics' in the context of nonverbal communication?
Answer: Communication through touch, such as handshakes or pats on the back
Haptics refers to touch-based communication, which can convey warmth, support, authority, or greeting depending on the context.
Which facial expression is considered universally recognized across cultures, according to emotion research?
Answer: Happiness, expressed through a genuine smile
Research by Paul Ekman and others suggests that a genuine (Duchenne) smile expressing happiness is one of the most universally recognized facial expressions.
What is 'chronemics' in nonverbal communication?
Answer: How people use and perceive time as a form of communication
Chronemics is the study of time as communication — for example, arriving late to a meeting may signal disrespect or poor time management.
What is a 'congruent' message in nonverbal communication?
Answer: When verbal and nonverbal signals align to reinforce the same meaning
Congruent communication occurs when body language, tone, and words all align to deliver a unified, consistent message.
Why is it important to understand nonverbal communication when working in a multicultural team?
Answer: Different cultures interpret gestures, eye contact, and personal space differently, which can cause misunderstandings
Nonverbal cues such as eye contact, gestures, and personal space carry different meanings across cultures, making cultural awareness essential for effective multicultural teamwork.
What does it mean when someone's verbal and nonverbal messages are 'incongruent'?
Answer: Their words and body language contradict each other, creating confusion or distrust
Incongruence occurs when spoken words and nonverbal cues send conflicting signals, which typically reduces trust and creates ambiguity.