Communication & Teamwork Nonverbal Communication

Question 1

What percentage of communication is estimated to be conveyed through nonverbal cues, according to widely cited research?

Accepted Answer

About 55–65%

Answer

Research, including Mehrabian's studies, suggests that a substantial majority of emotional communication — roughly 55–65% — is conveyed through nonverbal cues like body language and facial expressions.

Question 2

Which nonverbal cue most strongly signals engagement and interest in a conversation?

Accepted Answer

Direct eye contact and leaning slightly forward

Answer

Maintaining eye contact and leaning slightly toward the speaker are widely recognized signals of interest and engagement.

Question 3

What does 'proxemics' refer to in nonverbal communication?

Accepted Answer

The study of how people use and interpret personal space in communication

Answer

Proxemics is the study of how proximity and personal space affect communication, comfort, and relationships.

Question 4

In a US workplace context, maintaining appropriate eye contact typically communicates which of the following?

Accepted Answer

Confidence, honesty, and engagement

Answer

In US professional settings, steady (not staring) eye contact generally signals confidence, honesty, and active engagement with the conversation.

Question 5

What does 'mirroring' mean in the context of nonverbal communication?

Accepted Answer

Subtly reflecting another person's body language to build rapport and show attentiveness

Answer

Mirroring involves subtly matching another person's posture, gestures, or expressions to create a sense of connection and understanding.

Communication & Teamwork Practice Test

Communication & Teamwork Practice Test

Communication & Teamwork Nonverbal Communication