COM Capacity Planning & Resource Management 2

Question 1

Resource leveling in capacity and project management is used to:

Accepted Answer

Resolve resource over-allocations by adjusting the schedule

Answer

Maximize resource utilization above 100% capacity

Answer

Eliminate project milestone requirements

Answer

Increase the approved project budget

Question 2

Efficiency in capacity planning is correctly calculated as:

Accepted Answer

Actual output divided by effective capacity × 100%

Answer

Actual output divided by design capacity × 100%

Answer

Effective capacity divided by design capacity × 100%

Answer

Design capacity divided by effective capacity × 100%

Question 3

What is 'aggregate planning' in operations management?

Accepted Answer

Medium-term planning that matches production capacity with forecasted demand over 3–18 months

Answer

Detailed scheduling of individual machines hour by hour

Answer

Long-term strategic decisions about facility location

Answer

Daily workforce scheduling and shift assignments

Question 4

A 'chase strategy' in aggregate production planning means:

Accepted Answer

Adjusting workforce or capacity levels to closely match demand fluctuations

Answer

Maintaining a constant workforce while varying finished goods inventory

Answer

Always maintaining significant excess capacity as a buffer

Answer

Outsourcing all production during seasonal peak demand periods

Question 5

The Theory of Constraints (TOC) in capacity management is primarily concerned with:

Accepted Answer

Identifying and exploiting the system's single limiting constraint

Answer

Reducing all operational costs simultaneously

Answer

Maximizing buffer inventory throughout the production system

Answer

Eliminating all non-value-added activities across processes

Question 6

Which analytical technique is used to determine the optimal number of service counters, machines, or servers needed to minimize customer wait times while controlling costs?

Accepted Answer

Queuing theory

Answer

Linear programming

Answer

Monte Carlo simulation

Answer

Critical path method

Question 7

In workforce capacity planning, 'workforce flexibility' is primarily aimed at:

Accepted Answer

Enabling rapid adjustment to changing demand through cross-training and variable staffing arrangements

Answer

Permanently reducing employee compensation costs

Answer

Continuously increasing permanent headcount

Answer

Standardizing all job roles across the organization