COM Technology & Innovation Management Flashcards
6 cards from real COM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 COM Technology & Innovation Management flashcards as text
What is the primary purpose of a Technology Roadmap in operations planning?
Answer: Align technology investments with business strategy over a defined time horizon
A technology roadmap outlines the planned evolution of technology capabilities over time, ensuring that investments align with strategic goals and are sequenced appropriately.
In operations management, what does 'digital twin' technology allow managers to do?
Answer: Create a virtual replica of a physical process or asset to simulate and optimize performance
A digital twin is a virtual model of a physical process, product, or system that allows managers to simulate scenarios, test changes, and optimize performance without real-world risk.
What does 'robotic process automation' (RPA) typically target in operations?
Answer: Repetitive, rule-based digital tasks like data entry and report generation
RPA software robots automate repetitive, structured digital processes such as data entry, invoice processing, and report generation, freeing staff for higher-value work.
Which concept describes an organization's ability to rapidly adopt and scale new technologies to maintain competitive advantage?
Answer: Technology agility
Technology agility refers to an organization's capacity to quickly evaluate, adopt, and integrate emerging technologies to adapt to market changes and competitive pressures.
How does big data analytics benefit operations managers in a US manufacturing environment?
Answer: Enables data-driven decisions by identifying patterns across large volumes of operational data
Big data analytics processes vast amounts of operational data to reveal trends, predict outcomes, and identify optimization opportunities that would be impossible to detect manually.
What is the 'make vs. buy' decision in technology management?
Answer: Deciding whether to develop a technology solution internally or purchase it from a vendor
The make vs. buy decision evaluates whether building a custom technology solution in-house or purchasing an existing solution from a vendor better meets the organization's needs and budget.