Capacity Planning & Resource Management Flashcards
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Read the first 7 Capacity Planning & Resource Management flashcards as text
Resource leveling in capacity and project management is used to:
Answer: Resolve resource over-allocations by adjusting the schedule
Resource leveling adjusts activity start and finish dates to address resource constraints and prevent team members or equipment from being over-allocated.
Efficiency in capacity planning is correctly calculated as:
Answer: Actual output divided by effective capacity × 100%
Efficiency = Actual output / Effective capacity × 100%, measuring how well the realistically available capacity is being utilized.
What is 'aggregate planning' in operations management?
Answer: Medium-term planning that matches production capacity with forecasted demand over 3–18 months
Aggregate planning is a medium-term approach that balances overall production capacity with demand forecasts, typically over a 3 to 18-month horizon.
A 'chase strategy' in aggregate production planning means:
Answer: Adjusting workforce or capacity levels to closely match demand fluctuations
The chase strategy adjusts workforce size or capacity levels to follow demand patterns, minimizing inventory but requiring frequent hiring or layoffs.
The Theory of Constraints (TOC) in capacity management is primarily concerned with:
Answer: Identifying and exploiting the system's single limiting constraint
TOC focuses on identifying the binding constraint limiting system throughput and systematically exploiting it to improve overall performance.
Which analytical technique is used to determine the optimal number of service counters, machines, or servers needed to minimize customer wait times while controlling costs?
Answer: Queuing theory
Queuing theory mathematically models waiting lines and service rates to determine optimal resource levels that balance service quality with operational cost.
In workforce capacity planning, 'workforce flexibility' is primarily aimed at:
Answer: Enabling rapid adjustment to changing demand through cross-training and variable staffing arrangements
Workforce flexibility enables organizations to quickly adjust capacity by deploying multi-skilled workers or varying staffing levels in response to demand changes.