Training and Accreditation Flashcards
7 cards from real COM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Training and Accreditation flashcards as text
Which federal law most directly influences training program requirements related to workplace safety for office employees in the US?
Answer: Occupational Safety and Health Act (OSHA)
OSHA mandates employer-provided safety training to protect workers from hazards, including those in office environments.
A mentor-protégé program for office management development is MOST effective when:
Answer: Clear goals, regular check-ins, and a defined timeframe are established upfront
Structured mentoring with clear goals and timelines ensures accountability and measurable progress for the protégé's development.
What is the significance of maintaining a personal Professional Development Plan (PDP) for a Certified Office Manager?
Answer: It provides a structured roadmap for ongoing skill development aligned with career goals
A PDP helps professionals intentionally chart their growth by setting goals and tracking progress toward them over time.
Which accreditation body is primarily responsible for accrediting business-related degree programs at US colleges and universities?
Answer: AACSB International
AACSB International (Association to Advance Collegiate Schools of Business) accredits business and accounting programs at the collegiate level.
An office manager is asked to select a training vendor for a new compliance program. Which criterion is MOST critical during the selection process?
Answer: The vendor's demonstrated expertise in the compliance subject area and track record of results
Subject matter expertise and a proven track record are the most important criteria when selecting a training vendor for a specific compliance need.
Which term describes the process of breaking complex job tasks into smaller, teachable components for instructional design purposes?
Answer: Task analysis
Task analysis breaks down a job's duties into discrete, teachable steps that can then be sequenced into a training program.
For COM recertification, which of the following activities would typically NOT qualify for continuing education credit?
Answer: Performing routine daily administrative tasks at work
Routine daily work duties do not constitute continuing education because they represent normal job performance, not new professional development.