Occupational Case Management Flashcards
7 cards from real COHN practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Occupational Case Management flashcards as text
A worker sustained a repetitive strain injury and is reluctant to return to a modified duty role. Which approach is MOST effective in motivating return to work?
Answer: Using motivational interviewing to explore the worker's concerns and goals
Motivational interviewing is an evidence-based, collaborative communication technique effective in addressing ambivalence and facilitating behavior change.
In workers' compensation case management, 'maximum medical improvement' (MMI) refers to:
Answer: The point at which a worker's medical condition has stabilized and is unlikely to improve further with treatment
MMI is the point at which a worker's condition is medically stable and further significant improvement is not expected, regardless of whether full recovery has occurred.
Which of the following is a PRIMARY responsibility of an occupational case manager during an onsite visit?
Answer: Performing ergonomic assessments and identifying workplace hazards
During onsite visits, occupational case managers assess the work environment, identify hazards, and support ergonomic improvements to facilitate safe return to work.
A case manager is developing a return-to-work plan for a worker with a shoulder injury. Which resource provides the most objective data about physical job demands?
Answer: A job demands analysis (JDA)
A job demands analysis provides objective, site-specific data on the physical requirements of a particular position, making it the most reliable resource for return-to-work planning.
Which legislation primarily governs the confidentiality of an injured worker's medical information shared in occupational case management?
Answer: HIPAA Privacy Rule
HIPAA's Privacy Rule governs the confidentiality and appropriate disclosure of protected health information, including in occupational case management contexts.
An injured worker has been approved for vocational rehabilitation. Which scenario BEST indicates a need for this service?
Answer: A worker has permanent restrictions that prevent return to their pre-injury occupation
Vocational rehabilitation is indicated when permanent restrictions prevent a worker from returning to their pre-injury occupation, requiring retraining or job placement in alternative work.
When communicating case management notes in a workers' compensation file, the case manager should ensure that:
Answer: Documentation is objective, factual, and supports continuity of care
Objective, factual documentation supports ethical case management practice, legal defensibility, and continuity of care across the workers' compensation team.