Strategic Planning and Leadership Flashcards
6 cards from real COE practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Strategic Planning and Leadership flashcards as text
Which planning tool involves analyzing an organization's Strengths, Weaknesses, Opportunities, and Threats?
Answer: SWOT analysis
SWOT analysis is a strategic framework used to evaluate internal strengths and weaknesses alongside external opportunities and threats.
In ophthalmology practice management, a 'balanced scorecard' typically measures performance across how many perspectives?
Answer: Four
The balanced scorecard framework measures performance across four perspectives: financial, customer, internal processes, and learning/growth.
Which leadership style is most appropriate when guiding highly experienced ophthalmic staff through a well-established routine?
Answer: Delegative
A delegative (laissez-faire) style is best when staff are highly competent and experienced, allowing them autonomy over familiar tasks.
A COE candidate is developing a 3-year strategic plan. Which step should come FIRST?
Answer: Conduct an environmental scan
An environmental scan assesses internal and external factors before goals or targets are set, forming the foundation of strategic planning.
Key Performance Indicators (KPIs) in an ophthalmic practice are best described as:
Answer: Measurable values that track progress toward strategic objectives
KPIs are quantifiable metrics used to evaluate how effectively a practice is achieving its key business objectives.
Which change management model uses stages of Unfreeze, Change, and Refreeze?
Answer: Lewin's Change model
Lewin's Change Management Model describes three stages: Unfreeze (preparing for change), Change (implementing it), and Refreeze (stabilizing the new state).