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Performance Evaluation and Appraisal Flashcards

7 cards from real CODESP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Performance Evaluation and Appraisal flashcards as text

  1. Which rating error occurs when a supervisor allows one outstanding trait to positively influence all other ratings of an employee?

    Answer: Halo effect

    The halo effect occurs when one positive characteristic causes the rater to rate all other dimensions more favorably than warranted.

  2. In a behaviorally anchored rating scale (BARS), performance levels are defined by:

    Answer: Specific examples of observable job behaviors

    BARS links each rating level to specific behavioral examples, making evaluations more objective and consistent.

  3. What is the primary purpose of a performance appraisal in a public sector merit system?

    Answer: To provide a basis for personnel decisions and employee development

    In merit systems, performance appraisals serve as objective documentation supporting promotions, pay decisions, and employee growth.

  4. Which appraisal method requires supervisors to rank all employees from highest to lowest performer?

    Answer: Straight ranking

    Straight ranking places each employee in sequential order from best to worst, while forced distribution assigns employees to predetermined percentage categories.

  5. An employee who consistently receives 'meets expectations' ratings regardless of actual performance variations is experiencing which supervisor error?

    Answer: Central tendency

    Central tendency error occurs when raters avoid extreme ratings and cluster all evaluations near the midpoint of the scale.

  6. Under the Management by Objectives (MBO) approach, performance goals should be set:

    Answer: Collaboratively between the employee and supervisor

    MBO is most effective when goals are mutually agreed upon, which increases employee buy-in and clarity about expectations.

  7. Which type of performance appraisal gathers feedback from supervisors, peers, subordinates, and self-assessments?

    Answer: 360-degree feedback

    360-degree feedback collects multiple perspectives from all directions in the organizational hierarchy, providing a comprehensive view of performance.