COA Risk Management & Quality Assurance 2

Question 1

A risk register is primarily used to:

Accepted Answer

Document identified risks, their likelihood, and mitigation strategies

Answer

A risk register is a formal document that records identified risks along with their probability, impact, and planned responses.

Question 2

Which quality assurance principle focuses on preventing defects rather than detecting them after the fact?

Accepted Answer

Proactive quality management

Answer

Proactive quality management builds quality into processes upfront rather than relying on inspection to catch errors afterward.

Question 3

When assessing risk, 'residual risk' refers to:

Accepted Answer

The risk that remains after mitigation measures have been implemented

Answer

Residual risk is the level of risk still present after controls and mitigation strategies have been put in place.

Question 4

A SWOT analysis is a tool used in risk management to evaluate an organization's:

Accepted Answer

Strengths, Weaknesses, Opportunities, and Threats

Answer

SWOT analysis examines internal strengths and weaknesses alongside external opportunities and threats to inform strategic and risk decisions.

Question 5

Which document establishes the acceptable range of variation for a process or output in quality management?

Accepted Answer

Control chart with specification limits

Answer

Control charts with specification limits define the boundaries within which a process must perform to meet quality standards.

(COA) Certified Office Administration Practice Test