COA Leadership & Strategic Planning 3

Question 1

A manager who tells employees exactly what to do and closely supervises them is using which leadership style?

Accepted Answer

Autocratic

Answer

Autocratic leadership involves centralized decision-making and close supervision with little input from subordinates.

Question 2

Which strategic planning tool uses two axes to plot business units by market growth rate and relative market share?

Accepted Answer

BCG matrix

Answer

The BCG (Boston Consulting Group) matrix categorizes business units as Stars, Cash Cows, Question Marks, or Dogs based on growth and share.

Question 3

Which of the following BEST describes transformational leadership?

Accepted Answer

Inspiring followers to exceed expectations through vision and motivation

Answer

Transformational leaders motivate through shared vision, inspiring employees to perform beyond their own interests for the good of the organization.

Question 4

An office manager is developing a strategic plan. Which step comes FIRST?

Accepted Answer

Define the mission and vision

Answer

Defining the mission and vision provides the foundational direction before objectives, action plans, or evaluation can be meaningfully developed.

Question 5

Which leadership behavior is associated with building team cohesion and trust?

Accepted Answer

Communicating openly and recognizing contributions

Answer

Open communication and recognition of team contributions directly build trust and cohesion within a group.

(COA) Certified Office Administration Practice Test