COA COA Human Resources & Personnel Management

Question 1

Under the Fair Labor Standards Act (FLSA), which category of employees is NOT entitled to overtime pay?

Accepted Answer

Exempt salaried employees meeting FLSA criteria

Answer

FLSA-exempt employees (typically executive, administrative, or professional workers meeting salary and duties tests) are not entitled to overtime pay for hours over 40 per week.

Question 2

An employee handbook primarily serves to:

Accepted Answer

Communicate company policies, expectations, and employee rights

Answer

An employee handbook outlines workplace policies, procedures, and expectations so employees understand their rights and responsibilities from day one.

Question 3

Which federal law prohibits employment discrimination based on race, color, religion, sex, or national origin?

Accepted Answer

Title VII of the Civil Rights Act of 1964

Answer

Title VII of the Civil Rights Act of 1964 is the primary federal law prohibiting workplace discrimination based on race, color, religion, sex, or national origin.

Question 4

Progressive discipline in personnel management typically follows which sequence?

Accepted Answer

Verbal warning, written warning, suspension, termination

Answer

Progressive discipline escalates from verbal warning to written warning to suspension and finally termination, giving employees opportunities to correct behavior.

Question 5

An I-9 form is used by US employers to:

Accepted Answer

Verify a new employee's identity and authorization to work in the United States

Answer

The I-9 Employment Eligibility Verification form is required by federal law for all US hires to confirm identity and work authorization.

(COA) Certified Office Administration Practice Test

(COA) Certified Office Administration Practice Test

COA COA Human Resources & Personnel Management