Risk Management & Quality Assurance Flashcards

A risk register is primarily used to:

Answer: Document identified risks, their likelihood, and mitigation strategies

A risk register is a formal document that records identified risks along with their probability, impact, and planned responses.

Which quality assurance principle focuses on preventing defects rather than detecting them after the fact?

Answer: Proactive quality management

Proactive quality management builds quality into processes upfront rather than relying on inspection to catch errors afterward.

When assessing risk, 'residual risk' refers to:

Answer: The risk that remains after mitigation measures have been implemented

Residual risk is the level of risk still present after controls and mitigation strategies have been put in place.

A SWOT analysis is a tool used in risk management to evaluate an organization's:

Answer: Strengths, Weaknesses, Opportunities, and Threats

SWOT analysis examines internal strengths and weaknesses alongside external opportunities and threats to inform strategic and risk decisions.

Which document establishes the acceptable range of variation for a process or output in quality management?

Answer: Control chart with specification limits

Control charts with specification limits define the boundaries within which a process must perform to meet quality standards.

In the context of office operations, 'risk transfer' is best illustrated by:

Answer: Purchasing liability insurance for office equipment damage

Risk transfer shifts the financial consequence of a risk to another party, such as an insurance provider.

A root cause analysis (RCA) is conducted to:

Answer: Identify the underlying cause of a problem so it can be permanently resolved

Root cause analysis investigates the fundamental reason a problem occurred so corrective action addresses the source, not just the symptom.