Practice Test Geeks(COA) Certified Office Administration Practice Test
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Regulatory Compliance & Guidelines Flashcards

7 cards from real COA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Regulatory Compliance & Guidelines flashcards as text

  1. A company's social media policy prohibits employees from posting any work-related comments online. Under the NLRA, this policy may be:

    Answer: Unlawfully overbroad if it restricts protected concerted activity about working conditions

    The NLRA protects employees' rights to discuss working conditions, so a blanket social media ban on work-related comments could be overly broad and unlawfully restrict protected concerted activity.

  2. Which of the following best describes the 'at-will employment' doctrine and its limitations?

    Answer: Either party may end employment at any time, except for reasons prohibited by law

    At-will employment means either party can end the relationship at any time for any legal reason, but employers cannot terminate employees for reasons violating anti-discrimination laws, public policy, or employment contracts.

  3. Under the Genetic Information Nondiscrimination Act (GINA), which employer action is PROHIBITED?

    Answer: Using an employee's genetic information in making employment decisions

    GINA prohibits employers from using genetic information, including family medical history, in any employment decision such as hiring, firing, pay, or promotion.

  4. An office administrator must ensure the company posts required workplace notices. Which of the following is a federally mandated posting requirement for most private employers?

    Answer: The EEOC 'Know Your Rights' poster

    The EEOC requires most private employers to display the 'Know Your Rights: Workplace Discrimination is Illegal' poster in a conspicuous location accessible to employees and applicants.

  5. Which of the following describes a 'conflict of interest' policy in an office compliance context?

    Answer: A policy requiring employees to disclose personal interests that could improperly influence business decisions

    A conflict of interest policy requires employees to disclose situations where personal, financial, or other interests could compromise—or appear to compromise—their professional judgment and company loyalty.

  6. Under the Electronic Communications Privacy Act (ECPA), under what conditions may an employer lawfully monitor employee emails?

    Answer: When employees have been notified that communications on company systems may be monitored

    Employers may lawfully monitor employee emails on company systems when employees have been notified of and consented to the monitoring policy, satisfying the ECPA's consent exception.

  7. A vendor offers an office manager tickets to a sporting event valued at $500. The company's ethics policy prohibits accepting gifts over $25. What should the office manager do?

    Answer: Decline the tickets and report the offer per company policy

    When a gift exceeds the company's established policy limit, the appropriate action is to decline it and report the offer to maintain ethical standards and avoid any appearance of impropriety.