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Records and Information Management Flashcards

7 cards from real COA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Records and Information Management flashcards as text

  1. What does the acronym 'ARMA' stand for in the context of records management?

    Answer: Association of Records Managers and Administrators

    ARMA International, formerly known as the Association of Records Managers and Administrators, is the leading professional organization for records and information management.

  2. A 'tickler file' is most accurately described as:

    Answer: A chronological follow-up system for pending matters

    A tickler file is a chronological reminder system that 'tickles' the memory about matters requiring future action on specific dates.

  3. Which filing system is BEST suited for a medical or legal office that files records by patient or client number?

    Answer: Numeric

    Numeric filing assigns each client a unique number, providing confidentiality and easy expansion, making it ideal for medical and legal offices.

  4. Under the Generally Accepted Recordkeeping Principles (GARP), which principle requires that records are complete, accurate, and trustworthy?

    Answer: Integrity

    The Integrity principle in GARP requires that records be protected against unauthorized alteration and maintained as reliable, accurate evidence of business activities.

  5. What is a 'charge-out' record in a physical filing system?

    Answer: A record documenting that a file has been removed and who has it

    A charge-out record (or out card/guide) is placed in the file drawer to show that a folder has been borrowed, tracking its location and expected return.

  6. Which of the following BEST describes 'information governance'?

    Answer: A holistic framework for managing information assets across legal, risk, and business requirements

    Information governance is a strategic framework that aligns records management, IT, legal, compliance, and privacy to manage information as a valuable organizational asset.

  7. When indexing a business name that includes an article such as 'The Sunshine Company,' how is 'The' treated?

    Answer: Transposed to the end and ignored in filing order

    Per ARMA rules, leading articles like 'The' are transposed to the end of the name and disregarded for filing purposes (Sunshine Company, The).