Leadership & Strategic Planning Flashcards

A manager who tells employees exactly what to do and closely supervises them is using which leadership style?

Answer: Autocratic

Autocratic leadership involves centralized decision-making and close supervision with little input from subordinates.

Which strategic planning tool uses two axes to plot business units by market growth rate and relative market share?

Answer: BCG matrix

The BCG (Boston Consulting Group) matrix categorizes business units as Stars, Cash Cows, Question Marks, or Dogs based on growth and share.

Which of the following BEST describes transformational leadership?

Answer: Inspiring followers to exceed expectations through vision and motivation

Transformational leaders motivate through shared vision, inspiring employees to perform beyond their own interests for the good of the organization.

An office manager is developing a strategic plan. Which step comes FIRST?

Answer: Define the mission and vision

Defining the mission and vision provides the foundational direction before objectives, action plans, or evaluation can be meaningfully developed.

Which leadership behavior is associated with building team cohesion and trust?

Answer: Communicating openly and recognizing contributions

Open communication and recognition of team contributions directly build trust and cohesion within a group.

A contingency plan in strategic planning is designed to:

Answer: Address scenarios if the original plan fails or conditions change unexpectedly

A contingency plan is a backup strategy prepared for unexpected events or when primary plans do not unfold as anticipated.

Which of the following is the BEST example of a strategic objective for an administrative department?

Answer: Reduce document processing errors by 20% within 12 months

A strategic objective is measurable and time-bound with a clear performance target, unlike routine operational tasks.