Ethics & Professional Conduct Flashcards

Which of the following best describes 'ethical relativism' as a challenge in the workplace?

Answer: Assuming that ethics differ by culture, making consistent standards difficult

Ethical relativism holds that moral standards vary by culture or context, which can complicate enforcing uniform workplace ethics.

A client discloses personal information during a meeting. How should an office administrator treat that information?

Answer: Store it securely and only use it for legitimate business purposes

Client information must be handled with strict confidentiality and used only for the purpose it was shared.

What is the primary purpose of a workplace code of ethics?

Answer: To guide employee behavior and establish shared professional standards

A code of ethics sets expectations for conduct, helping employees make decisions aligned with the organization's values.

An administrator is asked by a supervisor to falsify a report. What should the administrator do?

Answer: Refuse and document the request, escalating if necessary

Falsifying records is unethical and potentially illegal; the administrator should refuse and escalate through proper channels.

Which communication behavior reflects professionalism in written office correspondence?

Answer: Maintaining a respectful, clear, and accurate tone in all messages

Professional written communication is respectful, clear, and accurate regardless of the audience or platform.

What is the ethical obligation of an office administrator who witnesses workplace harassment?

Answer: Report the incident per the organization's harassment policy

Bystanders have an ethical duty to report harassment according to established workplace policies.

Why is maintaining accurate records considered an ethical responsibility for office administrators?

Answer: Because inaccurate records can mislead decision-makers and harm the organization

Accurate records support sound decision-making, legal compliance, and trust within the organization.