CNM CNM Professional Ethics & Conduct

Question 1

A nanny manager discovers that a colleague is sharing confidential information about a client family on social media. What is the most appropriate first step?

Accepted Answer

Report it to the employing agency or supervisor immediately

Answer

Ignore it since it is not your responsibility

Answer

Confront the colleague publicly online

Answer

Wait to see if the family notices on their own

Question 2

Which of the following best describes the principle of professional boundaries in a nanny-family relationship?

Accepted Answer

Maintaining clear limits between personal and professional roles

Answer

Becoming close friends with the parents to build trust

Answer

Sharing personal problems with the family to create openness

Answer

Avoiding all social interaction with the children outside work hours

Question 3

A CNM is offered a gift worth $200 from a grateful client family. According to professional ethics standards, what should the nanny manager do?

Accepted Answer

Politely decline or check agency policy before accepting

Answer

Accept it without question as a sign of appreciation

Answer

Ask for cash instead of a gift

Answer

Accept it and not disclose it to the agency

Question 4

What does 'duty of care' mean in the context of a Certified Nanny Manager's role?

Accepted Answer

A legal and ethical obligation to ensure the safety and well-being of children in care

Answer

Performing household chores to a high standard

Answer

Reporting all family information to the agency weekly

Answer

Ensuring parents are satisfied with the nanny's work

Question 5

Which scenario represents a conflict of interest for a nanny manager?

Accepted Answer

Recommending a cleaning company that pays the nanny manager a referral fee without disclosing it

Answer

Suggesting a pediatrician the nanny manager personally trusts

Answer

Organizing a playdate with another family from the agency

Answer

Purchasing approved supplies from a family-designated store

Question 6

A nanny manager is asked by a parent to discipline a child using a method that conflicts with the agency's ethical standards. The CNM should:

Accepted Answer

Explain the agency's guidelines and suggest an alternative approach

Answer

Follow the parent's instruction since they are the employer

Answer

Quit immediately without discussion

Answer

Discipline the child as asked to maintain harmony