CNE Communication & Client Relations 2

Question 1

A nursing educator is teaching students about SBAR communication. Which component of SBAR includes the patient's current vital signs and assessment findings?

Accepted Answer

Assessment

Answer

The Assessment component of SBAR is where the nurse provides objective data such as current vital signs, lab values, and clinical findings.

Question 2

When teaching motivational interviewing techniques, a CNE emphasizes the concept of 'rolling with resistance.' This strategy is best described as:

Accepted Answer

Avoiding arguments and redirecting resistance without direct opposition

Answer

Rolling with resistance means not opposing the client's pushback but instead reframing it or shifting focus to reduce defensiveness and promote autonomy.

Question 3

A nurse educator is demonstrating teach-back with a diabetic patient. The MOST appropriate way to initiate teach-back is:

Accepted Answer

'Can you show me how you would draw up and inject your insulin?'

Answer

Teach-back is most effective when the patient is asked to demonstrate or explain the skill in their own words, revealing true comprehension.

Question 4

During a clinical simulation debrief, an educator notices a student interrupted a patient mid-sentence during history-taking. This behavior violates which communication principle?

Accepted Answer

Active listening

Answer

Active listening requires allowing the patient to fully express themselves without interruption, demonstrating respect and gathering complete information.

Question 5

A CNE is preparing students to work with patients who have low health literacy. Which written patient education material characteristic is MOST important?

Accepted Answer

Written at a 5th-grade reading level or below with plain language

Answer

Materials for low-health-literacy patients should use plain language at a 5th-grade reading level or below to maximize comprehension and adherence.

(CNE) Certified Nursing Educator Practice Test

(CNE) Certified Nursing Educator Practice Test

CNE Communication & Client Relations 2