CNA Resident's Rights 4 4 — Questions and Answers
Question 1: A resident wants to keep a small amount of cash in their room to buy snacks from a vending machine. The CNA should:
- Discourage it because cash can be stolen
- Support the resident's right to manage personal funds (Correct answer)
- Store the cash at the nurses' station for safekeeping without asking
- Inform the family that the resident has cash
Correct answer: Support the resident's right to manage personal funds
Residents have the right to manage their own personal finances and possessions unless legally determined otherwise.
Question 2: Which of the following is an example of violating a resident's right to dignity?
- Knocking before entering a room
- Using a resident's first name without their permission (Correct answer)
- Offering the resident a choice of meal time
- Explaining a procedure before performing it
Correct answer: Using a resident's first name without their permission
Using a resident's name without their permission can be disrespectful; CNAs should ask residents how they prefer to be addressed.
Question 3: A resident asks the CNA to help send a letter to a state ombudsman. The CNA should:
- Tell the resident to ask their family for help instead
- Assist the resident and ensure the letter is mailed without staff review (Correct answer)
- Inform the charge nurse so the letter can be screened
- Decline, as this is not a CNA responsibility
Correct answer: Assist the resident and ensure the letter is mailed without staff review
Residents have the right to communicate with outside agencies like ombudsmen without staff interference or review.
Question 4: A new resident states they do not want to attend the group activities the facility has scheduled. The CNA should:
- Encourage participation since social activities improve health
- Insist attendance is part of the care plan
- Respect the decision and document the preference (Correct answer)
- Ask the family to convince the resident to join
Correct answer: Respect the decision and document the preference
Residents have the right to choose how they spend their time; declining activities must be respected and documented.
Question 5: During personal care, the CNA talks loudly about the resident's incontinence in the hallway. This violates the resident's right to:
- Freedom from abuse
- Privacy and confidentiality (Correct answer)
- Participate in care planning
- Receive adequate nutrition
Correct answer: Privacy and confidentiality
Discussing a resident's personal health matters in public violates their right to privacy and confidentiality.
Question 6: A resident with dementia is found crying and says a staff member took her jewelry. The CNA should:
- Reassure the resident that staff would never steal
- Dismiss the concern because the resident is confused
- Take the report seriously, comfort the resident, and notify the nurse (Correct answer)
- Ask other residents if they witnessed anything
Correct answer: Take the report seriously, comfort the resident, and notify the nurse
All abuse and theft allegations must be taken seriously regardless of the resident's cognitive status and reported immediately.
Question 7: A resident requests a specific religious meal. The facility does not typically offer it. The CNA should:
- Tell the resident the kitchen cannot accommodate special requests
- Report the request to the dietitian and nurse so accommodations can be explored (Correct answer)
- Suggest the resident ask family to bring appropriate food
- Offer the closest available menu item without reporting
Correct answer: Report the request to the dietitian and nurse so accommodations can be explored
Residents have the right to practice their religion, which includes dietary needs; the care team must work to accommodate such requests.
CNA Resident's Rights 4 4
A resident wants to keep a small amount of cash in their room to buy snacks from a vending machine.
The CNA should: