Quality Assurance & Improvement Flashcards
7 cards from real CNA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Quality Assurance & Improvement flashcards as text
The PDSA cycle stands for:
Answer: Plan, Do, Study, Act
PDSA (Plan, Do, Study, Act) is a widely used quality improvement framework for testing and implementing changes.
Which federal agency oversees quality standards and inspections in Medicare- and Medicaid-certified nursing facilities?
Answer: CMS (Centers for Medicare & Medicaid Services)
CMS sets the Conditions of Participation and oversees state survey agencies that conduct nursing facility inspections.
During a care conference, staff review a resident's Minimum Data Set (MDS). The MDS is primarily used to:
Answer: Assess clinical needs and trigger quality indicators for care planning
The MDS is a standardized clinical assessment tool that drives care planning and generates quality indicator data for CMS reporting.
A nursing facility's quality committee wants to reduce catheter-associated urinary tract infections (CAUTIs). Which action is MOST effective?
Answer: Conduct routine catheter necessity reviews and promote removal when possible
Regular review and early removal of unnecessary catheters is the evidence-based strategy most effective for reducing CAUTIs.
A CNA observes a coworker skipping hand hygiene before resident care. The BEST action is to:
Answer: Remind the coworker about hand hygiene and report if it continues
Peer accountability is part of quality culture; a direct, respectful reminder supports infection control and resident safety.
Which quality improvement strategy focuses on reducing variation and defects by using statistical analysis?
Answer: Six Sigma
Six Sigma uses statistical tools to identify and reduce process variation and defects toward near-perfect performance.
A resident's family member complains that the resident smells of urine when they visit. This complaint is BEST categorized as:
Answer: A quality-of-life concern that should trigger a care plan review
Family observations about odor signal potential lapses in personal care, dignity, or incontinence management requiring care plan evaluation.