Ethics and Professionalism Flashcards
7 cards from real CNA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Ethics and Professionalism flashcards as text
A CNA overhears two coworkers gossiping about a resident's personal situation. The appropriate response is to:
Answer: Walk away and later remind coworkers that resident information is confidential
Gossiping about residents violates confidentiality; the CNA should leave the conversation and gently remind peers about privacy obligations.
Which action demonstrates the CNA's commitment to residents' rights?
Answer: Knocking before entering a resident's room
Knocking before entering respects the resident's right to privacy and dignity in their personal space.
A CNA discovers that a resident's call light has been disconnected by another staff member. The CNA should:
Answer: Reconnect it and report the incident to the charge nurse
Disconnecting a call light removes a resident's means of seeking help and is a form of neglect that must be corrected and reported.
An ethical principle of 'beneficence' in healthcare means:
Answer: Acting in the best interest of the patient to promote their well-being
Beneficence means actively promoting the patient's well-being and taking positive actions in their best interest.
A CNA finds a resident crying but the resident says 'nothing is wrong.' The best action is to:
Answer: Sit quietly with the resident, offer presence, and report to the nurse
Offering compassionate presence and reporting emotional distress to the nurse ensures the resident's psychological needs are assessed and addressed.
When receiving a verbal reprimand from a supervisor, the most professional CNA response is to:
Answer: Listen respectfully, ask questions to understand, and correct the behavior
Professional response to constructive criticism includes active listening, seeking clarification, and committing to improvement.
A resident with a hearing impairment asks a question the CNA does not understand. The CNA should:
Answer: Use written communication or gestures and ask the resident to repeat slowly
Using alternative communication methods such as writing ensures accurate understanding while respecting the resident's dignity.