CNA Practice Test
CNA Resident's Rights 4 3
A resident shares that she feels staff members are not treating her respectfully.
The CNA should:
Select your answer
A
Dismiss the complaint since the resident has dementia and may be confused
B
Listen attentively, validate the concern, and report to the charge nurse
C
Tell the resident which staff members to avoid
D
Investigate by questioning the staff members involved
Hint