CNA Resident Rights and Communication 2

Question 1

A resident who is alert and oriented informs the CNA that he wishes to participate in a new experimental research study being conducted at the facility.
Which of the following is the most appropriate action for the CNA?

Accepted Answer

Inform the charge nurse of the resident's expressed wish to participate.

Answer

Discourage the resident by explaining potential unknown risks.

Answer

Tell the resident's family they should talk him out of it.

Answer

Sign the consent form as a witness for the resident.

Question 2

A resident's daughter, who has power of attorney, is upset about the care her mother is receiving and verbally threatens to sue the facility. When communicating with the daughter, the CNA should:

Accepted Answer

Suggest she file a formal complaint using the facility's grievance procedure.

Answer

Defend the facility's actions and explain why she is wrong.

Answer

Immediately cease communication and report her to the administrator.

Answer

Agree with her complaints to de-escalate the situation.

Question 3

A resident receives a package in the mail that appears to contain fragile items. The resident has severe arthritis and asks the CNA to open it for her. What is the CNA's best course of action?

Accepted Answer

Take the package to the resident's room and open it in her presence, as requested.

Answer

Open the package for her immediately in the hallway.

Answer

Refuse, stating that opening mail is a violation of privacy.

Answer

Leave the package at the nurse's station for the charge nurse to open later.

Question 4

A new resident's admission agreement includes a clause stating that their child, who is handling the admission, is the 'responsible party' for all payments. According to federal law, which statement is true?

Accepted Answer

Requiring a third-party guarantee for payment is illegal.

Answer

The child must sign as the responsible party for admission to be completed.

Answer

This clause is legal only if the resident is incompetent.

Answer

The facility can require a third-party guarantee of payment.

Question 5

A resident with expressive aphasia can understand language but struggles to speak. The resident becomes visibly frustrated while trying to communicate a need. Which communication strategy should the CNA try FIRST?

Accepted Answer

Ask a series of simple 'yes' or 'no' questions.

Answer

Speak louder and more slowly to the resident.

Answer

Finish the resident's sentences to help them.

Answer

Encourage the resident to write it down on a piece of paper.

Question 6

A resident, who manages his own finances, reports that $20 is missing from the wallet he keeps in his unlocked bedside table. What is the CNA's primary responsibility in this situation?

Accepted Answer

Document the resident's report and inform the charge nurse immediately.

Answer

Advise the resident to keep his wallet locked up in the future.

Answer

Conduct a search of the room and question the roommate.

Answer

Tell the resident the facility is not responsible for personal property.