CNA Ethics and Professionalism 2

Question 1

A resident with dementia, who is non-verbal, becomes agitated during care, pushing your hand away and moaning loudly.
The resident's care plan states they can be 'resistant.' What is the most ethical first action for the CNA?

Accepted Answer

Stop the care, attempt to soothe the resident with a calm voice, and try to identify the cause of agitation.

Answer

Continue with the care quickly but gently, as this behavior is expected.

Answer

Stop the care immediately, leave the room, and document the refusal.

Answer

Ask another CNA to help hold the resident still to complete the task safely.

Question 2

You overhear a fellow CNA telling a resident's family member that the resident's roommate has been diagnosed with a contagious illness. Which professional principle is most clearly being violated?

Accepted Answer

Confidentiality (HIPAA)

Answer

Scope of Practice

Answer

Beneficence

Answer

Non-maleficence

Question 3

A resident's family brings in a special herbal tea and asks you to give it to the resident every evening. The resident is on a fluid-restricted diet and takes several medications. What is the CNA's most appropriate action?

Accepted Answer

Accept the tea and report the request to the supervising nurse for assessment and approval.

Answer

Give the tea as requested to respect the family's wishes and cultural practices.

Answer

Politely decline and explain to the family that CNAs cannot administer any substances not on the care plan.

Answer

Suggest the family give the tea to the resident themselves during their next visit.

Question 4

A CNA is assigned to care for a resident who has been personally unpleasant and rude to them in the past. To act professionally, the CNA must:

Accepted Answer

Provide the same quality of care to this resident as they would to any other.

Answer

Ask the charge nurse to reassign them to a different resident.

Answer

Provide care that meets the minimum standard but limit unnecessary interaction.

Answer

Inform the resident that their rudeness is unacceptable and will not be tolerated.

Question 5

During a busy shift, a nurse is overwhelmed and asks you to change a sterile dressing on a resident's surgical wound, a task you have seen done but have not been trained for. Which of the following is the most ethical and responsible action?

Accepted Answer

Politely state that this task is outside your scope of practice and you are not trained to do it.

Answer

Attempt the dressing change carefully to help the overwhelmed nurse.

Answer

Tell the nurse you will do it, but only if they supervise you the entire time.

Answer

Find another, more experienced CNA to do the dressing change instead.

Question 6

A resident offers you a $50 bill as a 'thank you' for your hard work. What is the most appropriate response in this situation?

Accepted Answer

Politely refuse the gift, explaining that it is against facility policy and your professional code of conduct.

Answer

Accept the gift, as refusing would be rude and might offend the resident.

Answer

Suggest the resident use the money to buy a treat for all the staff on the unit.

Answer

Take the money and report it to your supervising nurse immediately.