CMT Funeral Arrangement & Family Service 1 — Questions and Answers
Question 1: Which federal regulation requires funeral homes to provide an itemized price list to any person who inquires in person about funeral arrangements?
- The FTC Funeral Rule (Correct answer)
- The OSHA Bloodborne Pathogen Standard
- The EPA Cremation Disposal Rule
- The NFDA Code of Professional Conduct
Correct answer: The FTC Funeral Rule
The FTC Funeral Rule mandates that funeral providers offer a General Price List to all in-person inquirers and requires itemized pricing for all goods and services.
Question 2: What is 'preneed' funeral planning?
- Arranging and often pre-paying for funeral services before death occurs (Correct answer)
- Filing the death certificate before the family arrives
- Pre-embalming a body immediately upon arrival
- Pre-selecting cemetery plots by municipal authorities
Correct answer: Arranging and often pre-paying for funeral services before death occurs
Preneed planning allows individuals to arrange and pre-fund their own funeral services in advance, relieving family members of financial and decision-making burdens at the time of death.
Question 3: During an arrangement conference, what is the primary role of the mortuary technician or funeral director?
- To guide the family in selecting services while honoring their wishes and cultural preferences (Correct answer)
- To sell the most expensive casket available
- To complete the death certificate without family input
- To determine the cause of death for legal records
Correct answer: To guide the family in selecting services while honoring their wishes and cultural preferences
The arrangement conference centers on understanding and honoring the family's needs, wishes, cultural background, and budget while providing compassionate guidance.
Question 4: What is a 'casket price list' and when must it be provided to families under the FTC Funeral Rule?
- An itemized list of casket prices offered before the family views caskets (Correct answer)
- A list provided only after casket selection is complete
- A manufacturer's wholesale pricing document for internal use
- A document required only for direct cremation arrangements
Correct answer: An itemized list of casket prices offered before the family views caskets
The FTC Funeral Rule requires funeral homes to provide a written casket price list before allowing families to view caskets to prevent uninformed purchasing decisions.
Question 5: Which document transfers legal authority for funeral decision-making to a designated person when no next of kin is available?
- A durable power of attorney for healthcare or a designated agent form (Correct answer)
- A standard death certificate
- A funeral home internal authorization form
- A coroner's release form
Correct answer: A durable power of attorney for healthcare or a designated agent form
A durable power of attorney for healthcare or a state-designated agent form legally authorizes a named individual to make funeral and disposition decisions.
Question 6: What is a 'direct burial' according to the FTC Funeral Rule?
- Burial without embalming or a formal viewing service (Correct answer)
- Burial in a private cemetery without a funeral home
- Interment within 24 hours of death
- Burial with a casket but no graveside service
Correct answer: Burial without embalming or a formal viewing service
Direct burial under the FTC Funeral Rule means disposition of the body by burial without embalming, a formal viewing, or a funeral service.
CMT Funeral Arrangement & Family Service 1
Which federal regulation requires funeral homes to provide an itemized price list to any person who inquires in person about funeral arrangements?