CMT CMT Funeral Home Operations & Business Practices 1 — Questions and Answers
Question 1: What is the primary purpose of the Funeral Home's Statement of Funeral Goods and Services Selected (SFGSS)?
- To provide the family with an itemized written record of all selected goods and services and their prices (Correct answer)
- To serve as the embalming authorization form
- To file with the state licensing board after each service
- To record the decedent's cause of death
Correct answer: To provide the family with an itemized written record of all selected goods and services and their prices
The SFGSS is an itemized written statement given to the family at the end of the arrangement conference, listing all selected goods and services with prices as required by the FTC Funeral Rule.
Question 2: Under OSHA's Bloodborne Pathogen Standard, what must a funeral home employer provide to all employees with occupational exposure risk?
- Hepatitis B vaccination at no cost, PPE, training, and an exposure control plan (Correct answer)
- Only gloves and masks
- Annual blood tests at employee expense
- Vaccination against all known pathogens
Correct answer: Hepatitis B vaccination at no cost, PPE, training, and an exposure control plan
OSHA's Bloodborne Pathogen Standard requires employers to offer free Hepatitis B vaccination, provide PPE, conduct training, maintain an exposure control plan, and follow post-exposure procedures.
Question 3: What is the recommended procedure when a funeral home employee sustains a needlestick injury during preparation?
- Wash the wound thoroughly, report to a supervisor immediately, seek medical evaluation, and document the incident per the exposure control plan (Correct answer)
- Apply antiseptic and continue working without reporting
- Report only at the end of the shift
- File a report only if symptoms develop
Correct answer: Wash the wound thoroughly, report to a supervisor immediately, seek medical evaluation, and document the incident per the exposure control plan
OSHA requires immediate wound care, prompt reporting to a supervisor, medical evaluation (including possible post-exposure prophylaxis), and documentation of all occupational exposure incidents.
Question 4: What is the significance of licensure reciprocity in funeral service?
- It allows a funeral professional licensed in one state to obtain licensure in another state without completing the full licensing requirements again (Correct answer)
- It permits unlicensed individuals to perform funeral services
- It exempts licensed embalmers from continuing education
- It is an international licensing agreement
Correct answer: It allows a funeral professional licensed in one state to obtain licensure in another state without completing the full licensing requirements again
Reciprocity agreements between states allow licensed funeral professionals to transfer their credentials to a new state, typically requiring only a fee and background check rather than full re-examination.
Question 5: Which of the following is a proper method for disposing of embalming chemicals and preparation room waste?
- Following EPA and state environmental regulations, which may include licensed waste disposal services or regulated drain disposal (Correct answer)
- Pouring all chemicals down any commercial drain
- Mixing with standard municipal trash
- Storing indefinitely on site without disposal
Correct answer: Following EPA and state environmental regulations, which may include licensed waste disposal services or regulated drain disposal
Embalming chemicals and biohazardous waste must be disposed of in compliance with EPA and state regulations, which typically require licensed waste disposal for certain chemicals.
Question 6: What is the purpose of the preparation room log maintained by funeral homes?
- To record each decedent received, services performed, chemicals used, and preparers involved for quality control and regulatory compliance (Correct answer)
- To track employee attendance
- To log daily temperature of the preparation room only
- To document sales of funeral merchandise
Correct answer: To record each decedent received, services performed, chemicals used, and preparers involved for quality control and regulatory compliance
Preparation room logs provide a detailed record of every case handled, including who performed the preparation, what chemicals were used, and what services were conducted, satisfying regulatory and liability requirements.
What is the primary purpose of the Funeral Home's Statement of Funeral Goods and Services Selected (SFGSS)?