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CMT Certified Mobile Technician VIP Practice Exam
CMT — The Certified Mobile Technician (CMT) credential is awarded by the Wireless Industry Service Excellence (WISE) program under CTIA; the exam covers mobile device hardware, operating systems, troubleshooting, repair practices, data management, and customer service for smartphone and tablet technicians, typically consisting of 75–100 questions with a passing score near 75%.
53
Questions
90m
Time Limit
75.00%
To Pass
Question 1 of 53👑 VIP
A customer brings in an iPhone 13 that will not charge. You connect it to a known-good MagSafe charger and a known-good USB-C Lightning cable with a USB-C power adapter — neither charges the device. The device powers on normally from its remaining battery. Which is the MOST logical next diagnostic step?
Questions 2–53 and full explanations are VIP-exclusive.