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Performance Indicator Management Flashcards

6 cards from real CMRP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 6 Performance Indicator Management flashcards as text

  1. What is the difference between leading and lagging maintenance KPIs?

    Answer: Leading predict future performance; lagging measure past results

    Leading indicators measure proactive activities driving future results; lagging indicators measure outcomes that have already occurred.

  2. How is equipment availability calculated?

    Answer: Uptime divided by uptime plus downtime, as a percentage

    Availability = Uptime / (Uptime + Downtime) x 100%.

  3. What is schedule compliance and why is it important?

    Answer: The percentage of scheduled maintenance work completed within the scheduled week

    Schedule compliance measures the percentage of scheduled work actually completed as planned.

  4. What is the balanced scorecard approach to maintenance performance?

    Answer: To measure across financial, customer, process, and learning perspectives

    A balanced scorecard evaluates performance from multiple perspectives to prevent overemphasis on any single dimension.

  5. What is Mean Time To Repair (MTTR) and how does it differ from Mean Time To Restore?

    Answer: MTTR measures active repair time; Mean Time To Restore includes all downtime from failure to full operation

    MTTR measures active repair time, while Mean Time To Restore includes diagnosis, waiting, logistics, and restart time.

  6. What is the purpose of maintenance cost tracking by cost type?

    Answer: To understand spending distribution across labor, materials, contractors, and overhead

    Tracking costs by category reveals spending patterns and identifies where optimization will be most effective.