CMP Team Building & Development 2 — Questions and Answers
Question 1: During a capture effort, the capture manager notices that a subject matter expert (SME) is withholding critical technical information from the proposal team. Which team dynamic issue is most likely occurring?
- Role ambiguity
- Territorial behavior and siloing (Correct answer)
- Groupthink
- Social loafing
Correct answer: Territorial behavior and siloing
Territorial behavior and siloing occur when team members protect their domain knowledge rather than sharing it with the broader team.
Question 2: Which Tuckman stage of team development is characterized by team members challenging each other's ideas and the capture manager's leadership authority?
- Forming
- Storming (Correct answer)
- Norming
- Performing
Correct answer: Storming
The Storming stage involves conflict and competition as team members assert their opinions and challenge leadership.
Question 3: A capture team is geographically dispersed across three time zones. What is the MOST important practice to maintain team cohesion?
- Limiting meetings to the capture manager's local time zone
- Establishing overlapping core hours and consistent communication protocols (Correct answer)
- Requiring all team members to travel to a central location weekly
- Assigning a single point of contact for all communications
Correct answer: Establishing overlapping core hours and consistent communication protocols
Establishing overlapping core hours and consistent communication protocols ensures all distributed team members can collaborate effectively.
Question 4: What is the primary purpose of a team charter in capture management?
- To document each member's compensation and benefits
- To establish shared norms, roles, responsibilities, and decision-making processes (Correct answer)
- To list the technical qualifications of each team member
- To serve as a legal contract between the company and the government
Correct answer: To establish shared norms, roles, responsibilities, and decision-making processes
A team charter establishes the operating agreements that guide how the team will work together, make decisions, and resolve conflicts.
Question 5: Which leadership style is MOST appropriate when onboarding new, inexperienced team members during the early stages of a capture effort?
- Delegating
- Participating
- Selling/coaching
- Directing (Correct answer)
Correct answer: Directing
Directing (high task/low relationship) is most effective for new team members who need clear instructions and close supervision.
Question 6: A capture manager wants to reduce bias in team decision-making. Which technique involves having a designated team member argue against the prevailing consensus?
- Nominal Group Technique
- Devil's advocacy (Correct answer)
- Delphi method
- Affinity diagramming
Correct answer: Devil's advocacy
Devil's advocacy assigns a team member to formally challenge the group's assumptions and conclusions to expose weaknesses in the plan.
Question 7: In the context of capture team development, what does 'psychological safety' most directly enable?
- Guaranteed employment for all team members throughout the capture
- Team members' willingness to speak up, take risks, and admit mistakes without fear of punishment (Correct answer)
- Protection of classified proposal information from unauthorized access
- A conflict-free team environment with no disagreements
Correct answer: Team members' willingness to speak up, take risks, and admit mistakes without fear of punishment
Psychological safety, as defined by Amy Edmondson, enables team members to voice concerns, share ideas, and acknowledge errors without fear of negative consequences.
CMP Team Building & Development 2
During a capture effort, the capture manager notices that a subject matter expert (SME) is withholding critical technical information from the proposal team.
Which team dynamic issue is most likely occurring?