Client Consultation Skills Flashcards
7 cards from real CMP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Client Consultation Skills flashcards as text
A client discloses they are taking blood thinners. Which pedicure service should be avoided?
Answer: Callus reduction with a blade
Blade callus reduction risks cutting skin and causing excessive bleeding in clients on blood thinners.
During a consultation, a client reveals a recent pedicure caused a fungal infection elsewhere. What is the priority action?
Answer: Inspect the client's nails and refer to a physician if infection is still present
A pedicurist must visually assess the current nail condition and refer to a physician if active infection signs are present.
Which question is MOST important to ask a diabetic client before beginning a pedicure?
Answer: Do you have any open sores, wounds, or loss of sensation in your feet?
Diabetic clients have impaired circulation and sensation, making open wounds or neuropathy a contraindication requiring physician clearance.
A client's intake form shows a latex allergy. What should the pedicurist do FIRST?
Answer: Switch to latex-free nitrile gloves and check all products for latex content
Nitrile gloves must replace latex gloves, and all tools and products should be checked for latex to prevent an allergic reaction.
When consulting a client about ingrown toenails, a pedicurist should:
Answer: Assess severity and refer to a podiatrist if there is redness, swelling, or infection
Infected or severely ingrown toenails are beyond a pedicurist's scope and require a podiatrist referral.
A client returns dissatisfied, saying her nails were cut too short. How should the pedicurist respond during the consultation for the follow-up visit?
Answer: Apologize, document the concern, ask for nail length preference, and confirm with client mid-service
Acknowledging the concern, updating the client record, and confirming preferences during the service prevents recurrence and builds trust.
What does SOAP stand for in the context of pedicure client records?
Answer: Subjective, Objective, Assessment, Plan
SOAP notes (Subjective, Objective, Assessment, Plan) are a structured format for documenting client consultations and treatment plans.