Organizational Development Flashcards
7 cards from real CMP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Organizational Development flashcards as text
Which organizational change model uses the stages of 'Unfreeze, Change, Refreeze' to guide transformation?
Answer: Lewin's Change Management Model
Lewin's Change Management Model describes change as a three-stage process: unfreezing existing behaviors, making the change, then refreezing new behaviors.
In the context of capture management, what is the primary purpose of conducting a 'lessons learned' session after a bid loss?
Answer: To identify process improvements and refine future capture strategies
Post-bid lessons learned sessions are conducted to extract actionable insights that improve win rates and strengthen organizational capture processes.
Which leadership style is MOST effective when leading a newly assembled capture team with unclear roles and low cohesion?
Answer: Directing
A directing style (high task, low relationship) is most effective for new teams needing structure, clear role definition, and explicit guidance.
A capture manager notices that key subject matter experts consistently miss proposal deadlines. What organizational development intervention is MOST appropriate?
Answer: Conduct a workload analysis and realign resource allocation
A workload analysis identifies systemic resource constraints, allowing the organization to address root causes rather than symptoms of missed deadlines.
What is 'organizational culture' in the context of a capture management organization?
Answer: The shared values, beliefs, and behaviors that shape how work gets done
Organizational culture comprises the shared values, beliefs, and behavioral norms that influence how team members approach capture and proposal work.
When an organization transitions from a functional structure to a matrix structure for capture activities, what is a common challenge that must be managed?
Answer: Dual reporting relationships creating role ambiguity
Matrix structures create dual reporting lines (functional manager and project/capture manager), which can cause confusion about priorities and accountability.
In organizational development, what does 'change saturation' refer to?
Answer: The condition where too many simultaneous changes overwhelm employees' capacity to adapt
Change saturation occurs when the volume and pace of organizational changes exceed employees' ability to absorb and adapt, leading to resistance and burnout.