CMM Technology & Digital Government 3 — Questions and Answers
Question 1: A city experiences a ransomware attack that encrypts its financial records. What is the FIRST step in the incident response process?
- Pay the ransom to restore files quickly
- Notify the public immediately via social media
- Contain the affected systems to prevent further spread (Correct answer)
- Hire a forensic auditor
Correct answer: Contain the affected systems to prevent further spread
Containment is the first priority in incident response to isolate affected systems and prevent ransomware from spreading to additional municipal networks.
Question 2: Which concept refers to a network architecture where security verification is required for every user and device, regardless of location inside or outside the network perimeter?
- Perimeter defense model
- Zero Trust Architecture (Correct answer)
- Virtual Private Network
- Defense in depth
Correct answer: Zero Trust Architecture
Zero Trust Architecture operates on the principle of 'never trust, always verify,' requiring continuous authentication for all users and devices accessing government systems.
Question 3: What is the key advantage of using a Geographic Information System (GIS) in municipal management?
- Automating payroll processing
- Visualizing and analyzing spatial data for informed decision-making (Correct answer)
- Managing citizen complaints electronically
- Tracking employee performance metrics
Correct answer: Visualizing and analyzing spatial data for informed decision-making
GIS enables municipalities to map, analyze, and visualize geographic data to support planning, infrastructure management, and emergency response decisions.
Question 4: A municipality's 311 system is best described as:
- An emergency dispatch system for police and fire
- A non-emergency citizen service request and information hotline (Correct answer)
- A payroll management platform
- A legislative tracking system for city council
Correct answer: A non-emergency citizen service request and information hotline
311 is a non-emergency government hotline and digital platform that allows residents to report issues, request services, and access city information.
Question 5: Which data privacy law requires local governments in California to provide residents with rights over their personal data, including the right to deletion?
- HIPAA
- FERPA
- CCPA (Correct answer)
- COPPA
Correct answer: CCPA
The California Consumer Privacy Act (CCPA) grants California residents rights to know, delete, and opt out of the sale of their personal information held by covered entities.
Question 6: When a municipality deploys IoT sensors to monitor streetlight performance and water main pressure, this initiative is best categorized as:
- E-government services
- Smart city infrastructure (Correct answer)
- Digital equity programming
- Cybersecurity hardening
Correct answer: Smart city infrastructure
Smart city infrastructure uses IoT sensors and connected devices to monitor and optimize municipal systems such as utilities, traffic, and public safety in real time.
Question 7: Which federal grant program has historically provided funding to local governments for broadband infrastructure and digital inclusion initiatives?
- Community Development Block Grant (CDBG)
- Broadband Equity Access and Deployment (BEAD) Program (Correct answer)
- HOME Investment Partnerships Program
- Surface Transportation Block Grant
Correct answer: Broadband Equity Access and Deployment (BEAD) Program
The BEAD Program, funded by the Infrastructure Investment and Jobs Act, provides billions to states and territories to deploy broadband and close the digital divide.
CMM Technology & Digital Government 3
A city experiences a ransomware attack that encrypts its financial records.
What is the FIRST step in the incident response process?