CMM CMM Contract & Vendor Management 3

Question 1

What is the primary goal of vendor performance reviews conducted by a maintenance manager?

Accepted Answer

To measure actual service delivery against contract standards and drive continuous improvement

Answer

To renegotiate every contract annually regardless of performance

Answer

To eliminate all outside contractors

Answer

To satisfy union requirements

Question 2

A maintenance manager wants to reduce vendor dependency for routine HVAC filter replacements. What is the BEST approach?

Accepted Answer

Train in-house technicians to perform the task and source filters directly from suppliers

Answer

Discontinue filter replacements

Answer

Switch to a more expensive vendor

Answer

Outsource the entire HVAC system

Question 3

When a contractor performs work that goes beyond the agreed scope, the maintenance manager should document the additional work through a:

Accepted Answer

Change order approved by authorized parties before the additional work begins

Answer

Verbal agreement only

Answer

New RFP process from scratch

Answer

Separate informal invoice

Question 4

Which type of contract is BEST suited for maintenance projects where the full scope of work cannot be determined in advance?

Accepted Answer

Time-and-materials contract with a not-to-exceed (NTE) cap

Answer

Fixed-price lump-sum contract

Answer

Performance-based contract

Answer

Unit-price contract

Question 5

What should a maintenance manager verify about a vendor's subcontractors before allowing them to work on-site?

Accepted Answer

That subcontractors meet the same insurance, licensing, and safety requirements as the primary contractor

Answer

That subcontractors are relatives of the primary vendor

Answer

That subcontractors use the same uniforms

Answer

That subcontractors have worked in the same city

Question 6

A 'termination for convenience' clause in a maintenance contract allows the facility owner to:

Accepted Answer

End the contract at any time without cause, typically with advance notice and payment for work completed

Answer

Terminate the contract only if the vendor commits fraud

Answer

Reassign the contract to another vendor without notice

Answer

Suspend payments indefinitely