CMI Management of Facilities & Resources 2 — Questions and Answers
Question 1: Which inventory management method ensures that older cleaning supplies are used before newer stock?
- LIFO (Last In, First Out)
- FIFO (First In, First Out) (Correct answer)
- Just-in-Time ordering
- ABC analysis
Correct answer: FIFO (First In, First Out)
FIFO (First In, First Out) ensures older stock is consumed before newer supplies, preventing expiration and waste.
Question 2: A custodial supervisor notices that paper towel consumption has increased by 40% over the past month. What is the FIRST step to take?
- Order additional stock immediately
- Conduct an audit to identify the cause of the increase (Correct answer)
- Reduce the number of dispensers in restrooms
- Switch to a lower-quality product
Correct answer: Conduct an audit to identify the cause of the increase
An audit helps identify whether the increase is due to waste, theft, increased occupancy, or equipment malfunction before taking action.
Question 3: Which scheduling approach assigns custodial staff to specific zones or areas they are solely responsible for maintaining?
- Team cleaning
- Zone cleaning (Correct answer)
- Day cleaning
- Frequency-based cleaning
Correct answer: Zone cleaning
Zone cleaning assigns individual workers to specific areas, promoting accountability and consistent quality in each zone.
Question 4: What does a Material Safety Data Sheet (MSDS/SDS) primarily communicate to custodial staff?
- The cost and vendor information for a chemical
- Hazard information, safe handling, and emergency procedures for a chemical (Correct answer)
- The recommended dilution ratios for cleaning chemicals
- Inventory tracking and reorder points for supplies
Correct answer: Hazard information, safe handling, and emergency procedures for a chemical
SDS documents provide critical safety information including hazards, PPE requirements, first aid, and spill response for each chemical.
Question 5: In custodial management, what is the purpose of a 'work loading' calculation?
- To determine the budget for cleaning supplies
- To calculate how many staff hours are needed to clean a given area (Correct answer)
- To schedule preventive maintenance on equipment
- To track employee absenteeism
Correct answer: To calculate how many staff hours are needed to clean a given area
Work loading calculates staffing needs by dividing total cleanable square footage by the production rate per worker per hour.
Question 6: Which type of floor finish application requires stripping the old finish completely before reapplication?
- Topcoating (recoating)
- Burnishing
- Scrub and recoat
- Strip and refinish (Correct answer)
Correct answer: Strip and refinish
Strip and refinish removes all existing finish layers down to the bare floor before applying new coats, restoring maximum appearance and protection.
Question 7: When selecting a commercial vacuum cleaner for a healthcare facility, which feature is MOST critical?
- High-speed brush roll
- HEPA filtration (Correct answer)
- Bagless design
- Corded operation only
Correct answer: HEPA filtration
HEPA filtration captures 99.97% of particles 0.3 microns or larger, preventing the spread of pathogens and allergens in healthcare settings.
CMI Management of Facilities & Resources 2
Which inventory management method ensures that older cleaning supplies are used before newer stock?