CMI Facility & Resource Management 2 — Questions and Answers
Question 1: Which inventory management method ensures older cleaning supplies are used before newer stock?
- LIFO (Last In, First Out)
- FIFO (First In, First Out) (Correct answer)
- JIT (Just In Time)
- ABC analysis
Correct answer: FIFO (First In, First Out)
FIFO ensures older chemical stock is consumed first, reducing waste from expired or degraded products.
Question 2: A facility manager notices custodians spending excessive time retrieving supplies from a central storage room. The best solution is to:
- Hire additional staff to retrieve supplies
- Establish satellite closets near high-use areas (Correct answer)
- Reduce the frequency of supply restocking
- Install a tracking system for supply requests
Correct answer: Establish satellite closets near high-use areas
Satellite closets reduce travel time by placing supplies closer to work zones, improving labor efficiency.
Question 3: When calculating the total cost of ownership (TCO) for cleaning equipment, which factor is most often overlooked?
- Purchase price
- Warranty terms
- Ongoing maintenance and repair costs (Correct answer)
- Brand reputation
Correct answer: Ongoing maintenance and repair costs
Ongoing maintenance, repair, and consumable costs often exceed the initial purchase price over a machine's lifetime.
Question 4: What does a zone cleaning system primarily accomplish compared to team cleaning?
- Assigns a single worker full responsibility for a defined area (Correct answer)
- Groups workers by specialty task across the entire facility
- Reduces chemical usage through centralized dispensing
- Increases the number of supervisors per floor
Correct answer: Assigns a single worker full responsibility for a defined area
Zone cleaning assigns one custodian ownership of all tasks within a specific area, improving accountability.
Question 5: A workloading study is used in facility management primarily to:
- Assess chemical dilution accuracy
- Determine how many staff hours are needed to clean a facility (Correct answer)
- Evaluate equipment depreciation schedules
- Track absenteeism trends among custodial staff
Correct answer: Determine how many staff hours are needed to clean a facility
Workloading studies calculate the time required to perform all cleaning tasks and match staffing levels accordingly.
Question 6: Which resource conservation practice reduces water consumption during floor mopping?
- Using a traditional mop and single bucket
- Implementing a flat mop with controlled-release dispensing (Correct answer)
- Increasing the dilution ratio of floor cleaner
- Mopping only during peak occupancy hours
Correct answer: Implementing a flat mop with controlled-release dispensing
Flat mops with controlled dispensing use significantly less water and chemical solution than traditional bucket-and-mop methods.
Question 7: In the context of CMI certification, 'productivity rate' for cleaning staff is most accurately defined as:
- The number of hours worked per shift
- The square footage cleaned per labor hour (Correct answer)
- The number of tasks completed per day
- The ratio of full-time to part-time employees
Correct answer: The square footage cleaned per labor hour
Productivity rate measures how many square feet a worker can clean in one hour under standard conditions.
CMI Facility & Resource Management 2
Which inventory management method ensures older cleaning supplies are used before newer stock?